We are experiencing high volume. We will get back to you as soon as possible by email. Thank you for your patience!

Get in touch with the team! Please note: We are experiencing high volume. We will get back to you as soon as possible by email. Thank you for your patience!

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Hey veggie friend! 😃 Here are some tips in case you're perplexed in the order processing:

First orders, don't forget, our weekly order cutoff is Sunday 11:59pm ET, so any orders placed or processed Monday - Saturday won't ship out until the week after. 🚚 You will receive your tracking number as soon as your order ships. This is because we prepare your Gardencups on the same day they are handed over to our delivery partner to guarantee their freshness upon arrival.😃🥗

Recurring Orders: Make sure to make any necessary changes (updating your pack size, pack content, order frequency, applying produce points and discount codes) by logging in to your account until Saturday of the week at 11:59PM ET, for the changes to apply on your upcoming delivery. 

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If you discover that your Gardencup order has been delivered to the wrong address, please confirm that the address listed in your Order Confirmation email is correct. If it is accurate and the delivery was still mishandled, contact us immediately so

If you discover that your Gardencup order has been delivered to the wrong address, please confirm that the address listed in your Order Confirmation email is correct. If it is accurate and the delivery was still mishandled, contact us immediately so that we can work with the delivery service to rectify the issue. It&#x2019;s important to reach out to us as soon as possible to ensure a swift resolution.

What should I do if my order was delivered to the wrong address?

Our Gardencup delivery days are preset based on your location to ensure that your fresh Gardencups arrive just right. While we are actively working on offering more flexible delivery options, you can currently find your allocated delivery day in your

Our Gardencup delivery days are preset based on your location to ensure that your fresh Gardencups arrive just right. While we are actively working on offering more flexible delivery options, you can currently find your allocated delivery day in your checkout summary, order confirmation email, and in your account. Even though we are limited to specific delivery days at the moment, we assure you that your cups will stay fresh in the fridge for a substantial amount of time after delivery (5-6 days, and sometimes longer!). For specific date ranges and additional details, please refer to the product information provided with your order.

Can I choose my delivery day for my Gardencup subscription?

If the order has already processed, you must try to contact our support team as quickly as possible. If your order has already entered production, we may not be able to make any changes, but we will do our best to assist!. If the order hasn't process

If the order has already processed, you must try to contact our support team as quickly as possible. If your order has already entered production, we may not be able to make any changes, but we will do our best to assist!If the order hasn&apos;t processed and is upcoming: you can update your address information in your account. All subscription changes, including address changes, must be made prior to your listed order processing date.

How can I change the delivery address for my order?

I hope you're having a great day!. Thank you for letting us know about the issue with your order. If you received a product you didn't order, we've got you covered. Please take a photo of the product received, and a photo of your packing slip and sen

I hope you&apos;re having a great day!Thank you for letting us know about the issue with your order. If you received a product you didn&apos;t order, we&apos;ve got you covered. Please take a photo of the product received, and a photo of your packing slip and send it to our support team by chat or email at <a href="mailto:yourfriends@gardencup.com">yourfriends@gardencup.com</a>. Once we receive your inquiry:<ol><li>We will credit your account&#xA0;</li><li>You can then use the credit towards an upcoming order</li></ol>We apologize for this oversight and appreciate your patience while we make things right. Let us know if there are any further questions or additional assistance you need!

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What should I do if my order was delivered to the wrong address?

Can I choose my delivery day for my Gardencup subscription?

How can I change the delivery address for my order?

What should I do if I received the wrong product in my order?

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