You will receive an email from Gardencup alerting you that your order has shipped, and the tracking number will be listed in that email!. You are also welcome to contact our Gardencup support team with further questions about your order.
In order to maintain the quality of meals that everyone here at Gardencup values so much, orders are shipped in insulated boxes with ice packs. In the unfortunate instance that your order was received with melted ice packs and your meals are compromi
The deliveries will be left on your doorstep in insulated boxes complete with ice packs to keep them fresh until you arrive home. It'll be as fresh as a daisy🌼. On the Gardencup website, you'll find the login icon conveniently located in the top rig
Kindly log in to your account. Once you're logged in, please click the "Shipping Address" link to update your shipping address for the corresponding subscription. Please be sure to make any changes prior to your order processing date. If the change o
Howdy! We’re happy to say that Gardencup delivers across the entire United States, straight to your doorstep!. We look forward to serving you with fresh and leafy greens.
To make sure your salads don't get stuck in transit while carriers are closed, we have a fine-tuned fulfillment schedule that varies based on location and time of order. ALL orders deliver 2-7 days after they are placed.The Weekend Window: Orders...
No problem. Just make sure the business is open or someone's there from 8-5, Monday-Friday. As with any other UPS or FedEx delivery to a business, someone must be present during normal business hours (generally 8am to 5pm) to receive deliveries....
Due to various factors associated with perishable shipping, each area has been assigned its own dedicated delivery day. This information is clearly presented in your order summary during checkout, as well as in your order confirmation email and...
In some areas, there may be an option for an alternate delivery day. Update April 2024: We are no longer able to offer alternate delivery days. We are working on fulfillment and site improvements and hope to offer them again soon!
If your ice packs are completely liquidated (no solid ice remaining) and your Gardencups are no longer cool to the touch, discard the food and enjoy your new reusable cups! Your order will be 100% covered by our Fresh Guarantee. Just snap a pic of th
Here at Gardencup, we take protecting the environment very seriously, after all, we wouldn't be able to get you the freshest meal options without it! Should you wish to repurpose your Gardencup containers, feel free to hand-wash them and use them aro
You can find the tracking information for your delivery in your shipping confirmation email. We're working on providing an improved experience by integrating the ability to track your deliveries directly from your online account. Currently, you'll ne
Due to major holidays, there might be a delay in the delivery of Gardencup orders. Although we strive to maintain timely deliveries, some delays are outside of our control, and we cannot guarantee delivery dates on major holidays. Because of this, we