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We are experiencing high volume. We will get back to you as soon as possible by email. Thank you for your patience!

Get in touch with the team! Please note: We are experiencing high volume. We will get back to you as soon as possible by email. Thank you for your patience!

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Gardencup Help Center

Hey veggie friend! 😃 Here are some tips in case you're perplexed in the order processing:

First orders, don't forget, our weekly order cutoff is Sunday 11:59pm ET, so any orders placed or processed Monday - Saturday won't ship out until the week after. 🚚 You will receive your tracking number as soon as your order ships. This is because we prepare your Gardencups on the same day they are handed over to our delivery partner to guarantee their freshness upon arrival.😃🥗

Recurring Orders: Make sure to make any necessary changes (updating your pack size, pack content, order frequency, applying produce points and discount codes) by logging in to your account until Saturday of the week at 11:59PM ET, for the changes to apply on your upcoming delivery. 

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